[Resolved] Redbus — I'm complying for refund

Jacob Vargheese

from Agra, Uttar Pradesh

Address:

Barmer, Rajasthan, 344001

Dear redbus team,
I am antony joy. I booked a bus ticket from barmer to ahmadabad on 24/11/2016 10:15 pm by using sbi debit card through redbus mobile application. Rs:508 (On payust[protected] will deducted from my account. Transaction number is #[protected]. But i don't get any booking confirmation, or ticket. I think it was failed. Please check my transaction details and do it needful. If booking error please refund my amount as soon as possible.

Yours faithfully,
Antony joy

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Jan 1, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2016

Red Bus Customer Care's response Hi Jacob,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your registered email address and date of transaction so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.