[Resolved]  Redbus — irresponsible morality from redbus and srm transports

Address:	600100
Website:	www.redbus.in

I'm writing this to you make a complaint against redbus and srm transports. I booked a ticket in redbus from chennai (Medavakkam) - erode on 16th october 2017 and the trip id for the same is tkbc17504475. While receiving the ticket details from redbus no contact number was given to contact the bus operator.

I was asked to reach medavakkam-nilgiris by 9.10pm and i was waiting therefrom 8.45pm and nobody has made a call till 11.45pm.in the meantime, i tried googling and got some numbers of srm transports and tried to reach them. Disgustingly all the numbers were either switched off or not reachable. I even reported to redbus regarding this after 11.30pm, the customer care person tried to reach them and finally said, "sorry all of their numbers are not reachable so i'm escalating this and please find an alternate way to reach your destination". I waited till 2am and i was the one who waiting there and i want you guys to imagine, what if some female passengers or older people were in that situation. Till now the bus operator hasn't contacted me yet and apologized for the mistake. One thing is sure that i'm gonna file a case against them legally for their shameless activity and i want you to inquire and take an action against them. I want the refund for the trip which i haven't traveled and i need a penalty from srm transports or from redbus for the restlessness and depression i've faced on that day.

Now after complaining redbus so many times, nobody has approached to deal this but i've been receiving emails stating my ticket has been closed. This is seriously shameful action from both redbus and srm traasnsports to close the ticket without my acknowledgment

Kindly do the needful.