[Resolved]  Redbus — kpn bus was cancelled

I booked kpn travels in redbus.com for departure on monday feb 10th 2020 from tirunelveli to bangalore. But the bus was cancelled. There was no prior information given.in the day of travel waited for bus but it was not arrived. Called multiple numbers and there was no response from the number given in the ticket. Atlast spoke to a lady and she said bus is cancelled. This is really frustrating that no prior info was given and thry said bus is cancelled. And from bangalore i need to catch a flight as well. Till now no amout is refunded. Please check and refund us the amount.