[Resolved]  Redbus — Krishna Rath unacceptable behaviour

Address:	East Singhbhum, Jharkhand, 831005
Website:	red bus

My ticket was done for Tatanagar to Patna. I had already paid the money online. We reached sharp 6:33 pm at pickup point but bus was not there. We called the below given no. They gave the drivers no. We called the driver too. Apart from this we were trying to chase through car. We were seeing the bus stuck in traffic with 100 meter of departed point. But driver said he has crossed Chandil which was not to impossible. It takes min 1 hr to reach Chandil.we called the driver several times but he was just confusing us. This was really disgusting. Then finally driver said he has sold our ticket. My bus was on 28-oct-16 and I was having interview in Patna very next day. If no action being taken from red bus then I will lodge an FIR. I want my money back with penalty.look into this at the earliest. Instead of getting a call from Krishna rath we called several times. Tickets details are:MMT ID: NU[protected]. Your Bus departs at 06:30 PM. For your reference, Operator:Sri Krishna Rath, TktNo:RKCNJY9 (PNR:RKCNJY9), ContactNo: [protected], Seats:12, 13, Boarding: Mango Bus Stand. Happy journey!