[Resolved]  Redbus — misbehaviour of driver

Address:	Bangalore, Karnataka
Website:	[email protected]

This is to inform that our trip experience was horrible as we waited at the
petrol pump for around 3-4 hours at night and there was no one to help from
red bus as well as the agency.
About this we spoke to Mr. Jagdish(customer care team) as well as Punit mehta and explained the
whole scenario.
The driver was very rude and he tried to trick us. Speedometer was also not
working. On asking about the Speedometer, he started abusing us. When we
told we talked to rebus about this he told it's not his problem as this is
his vehicle and we have to give full Rs. 3000 for refilling the tank as it
was beyond your policy. We were ready to pay Rs. 2000 but he started
threatening us and was not letting us go . More over he also called police.
Agency was also not helping us. We asked for the replacement of driver or
cab but no one helped us. We have given overall Rs.5475 (advance-, 975
petrol-2500 petrol - 2000) also we need the reimbursement of local bus
ticket of 1340 and cab fare which is 1080 as we have paid . I am attaching
all the bills here. We want the full reimbursement from red bus. If you
want I can also share you the audio recording between Mr. Jagdish, Mr
punnet, bus agency and mine.
Hope to get reply from your side asap.