[Resolved] Redbus — miss behaviour with the lady
BaBasheer Bashi on Apr 22, 2018
Mashura here (21/04/2018 time 10:30pm delay to 11:30pm passenger in kallada travels) from kochi to mangalore (Ac sleeper, seat numbr 10aub).
“manners is the main thing “as we know, but the drivers in kallada bus donot hav that, i was begging them to stop the bus from the way of kannur as i was in my needs (Toilet).. They dint even mind my words, they stopped the bus only at mangalore, the moment i asked them why dint they stopped the bus, they started shouting at me so badly using vulger words... So as a right of passenger, i ask u to take the serious action on this case...
I don’t know the details about the driver but his photos is attached with this complaint letter.
Complaint marked as Resolved May 24, 2018
[Apr 22, 2018] Red Bus customer support has been notified about the posted complaint.
Verified SupportRed Bus Customer Care's response, Apr 23, 2018
Greetings from redBus !!!
We have taken down your concern with the operator and we would assure you that such issues will never be repeated again. Also, we would like to thank you for bringing this case to our notice. We will definitely request the bus operator to be more vigilant in future.
Please note that we are committed to give you a better experience going forward. Once again, we apologize for the inconvenience caused to you on behalf of the bus operator and appreciate your patience.
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