[Resolved]  Redbus — Money debited bus not available

Address:	600044
Website:	Redbus.com

Dear team,

I would like to bring your notice that, yesterday (23/10/2016) i was booked the bus ticket (ticket tin no tjbm[protected] from bangalore to chennai through red bus (kk travels). my experience was very worst and i missed my important meeting at chennai today. the following nasty things happened yesterday

My bus time is 10.00 pm but up to 11.30 pm i was waited there at the service provider office from 9.30 pm
I was not get any prompt communication from them
Then i called customer service red bus[protected] and they discussed with the service provider and requesting me to book the alternate bus 12.00 am
Then i was badly situated at the time and travelled by an another bus (spent expensive cost)

As a human just you think around 12.00 am you will get the alternative???

Why we are booking the tickets through red bus????

You also get the revenue from us ????

You are also responsible for my keg-tick time at bangalore bus stand????

Till now i have not received any communication from red bus or the service provider regarding cancellation of the bus and refund??? i need full amount without any deduction from you immediately.
My ticket booking mail id is - [protected]@gmail.com

Mobile no is : [protected]

If i am not getting the prompt replay from your end i will go for legal...