[Resolved]  Redbus — money debited but ticket not booked.

Website:redbus

Hi,

This is bharadwaj mula. On 10h i tried to book ticket from chitoor to visakhapatnam through google pay. During payment time my amount got debited but i have not received any ticket confirmation or cancellation. I tried to speak to red bus customer care but everything ended in vain. The total amount debited is rs 2129.

When will i get my refund.
Bharadwaj.
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Feb 14, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2019
Red Bus Customer Care's response
Dear Bharadwaj,

Greetings from redBus.in!

We sincerely apologize for the inconvenience and hassle caused. We request you to share your registered e-mail id and the date of transaction to us on [protected]@redbus.in and we shall look into your concern on priority.

We shall keep you posted further with an update once the details are shared.

We thank you for your co-operation.

Regards,
Team redBus.
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