[Resolved] Redbus — money deducted from my account but no ticket booked.. and no refund yet | |||||
Redbus service is going hilariously down... Whenever i book the ticket it never doesnt get booked in a try.. Money gets deducted and the message "sorry we could not book" is very heartbreaking. Recently 26/27 feb i booked the ticket from khambhalia to bhavnagar and the same happened and even yesterday i tried to book the same but no improvement... I lost my money two times... And i m not yet refunded.. Kindly help to resolve my concern. Was this information helpful? | |||||
May 2, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Mar 03, 2020 Red Bus Customer Care's response Hi Customer, Greetings from the redBus! We apologize for this unpleasant experience. These transaction failures are rare and happen due to internet issues or temporary glitches at the payment gateway. Please share the booking details with us and we'll check the refund status. Thank you for contacting us. Team redBus. | |||||
 1 Comment | |||||
Comments
Last day date 21/02/2020 royal cruiser cancelled i have booked another buss from my end.But till now i am not getting back my money..Please solved it as soon as possible complaint number 13153481.If is that possible get back my money at your end ok but i will escalate the reason to the higher authority.Please be careful thanks
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