[Resolved]  Redbus — money deducted without ticket booking

Address:Yerwada, Pune, Maharashtra, 411006

I have booked my ticket from pune to nagpur for 8.29 pm, 10th april, 2019, wednesday. I booked two tickets and the total transaction was for rs. 2599. However, when i made the payment online from google pay, the money was deducted and the ticket was not booked.

I request you to initiate my refund immediately otherwise i will not hesitate from approaching the consumer court with this matter.
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Jun 10, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
May 07, 2019
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus!

Trip id[protected]

Sorry for the delay in response. Upon checking, the refund of Rs 2556/- is already processed from our end. We request you to get in touch with your bank for further assistance.

Thank you for contacting us.

Team redBus.
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I have booking ticket from redbus in Chennai to Vellore ticket has confirmed but payment was two times debited from my account

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