[Resolved] Redbus — money is deducted from account but ticket is not booked

visakagunturu

from Bengaluru, Karnataka

Address:

Guntur, Andhra Pradesh, 522503

Sir. I had booked ticket through the red bus app. The amount 420 is duducted fro my account but ticket is not booked. Ticket booking date 20/04/2018, journey from vijayawada to vijayanagaram. Travels sri sai krishna travels. Please refund amount immediately. I am asking you to please refund amount s early as possible. Its already 4 days gone. Now immediatly transfer amount to my account. I have to book ticket for other journey. No balance in my account. You send my money otherwise no use to use your service. My mobile number [protected]

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May 25, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2018

Red Bus Customer Care's response Dear Visakagunturu,

Greetings from redBus!!!suppo

We are sorry that your transaction was not successful. We have initiated the refund on 20/4/2018 8:58 PM back to the payment source. You will receive it within 7 bank working days. If in case you have not received, we request you to please share us the bank statements from the date of debited till the date to [protected]@redbus.in

Thank you for contacting redBus.

Regards,
Lisa