[Resolved] Redbus — money is not refunded complaint ref no.2799442

[Resolved] Redbus — money is not refunded complaint ref no.2799442

V VAIBHAV SHAHARE from Pune, Maharashtra

On 2 Jan i have booked a ticket from Redbus site and due to riots in Ahmednagar bus get cancelled from the boarding point. So bus operator told all passengers ticket amount get refunded by online from u booked a ticket. so for this i have send mail/request to the redbus support on 2Jan 2018 but till date no updates from the redbus and money is also not refunded . When i called support every day they told within 24hrs money get refunded. Redbus Complaint ref no. 2799442 Ticket ID :: TM[protected] Was this information helpful? No (0) Yes (0)
Jan 11, 2018 Complaint marked as Resolved posted on twitter, within hour they resolved the issue... Red Bus customer support has been notified about the posted complaint. Verified Support Jan 11, 2018 Red Bus Customer Care's response Dear Vaibhav, Greetings from redBus! We are really sorry for the inconvenience. On checking with our bus operator the bus is cancelled due to riots and we have processed the refund today in your bank account it will reflect within 7 working days as per banking procedure. We request your kind cooperation in this regard. Regards Team redBus!
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Sai Chitrapu

from Bengaluru, Karnataka

I want to recharge my airtel prepaid sin using red bus wallet amount but it is not showing which i have a special offer from airtel please help me in this.

[email protected]

from Chennai, Tamil Nadu

Hi,

i have booked my ticket on dec 29th 2017 from tirupathi to bangalore after i cancelled my ticket on jan 1st 2018. but still i did not receive refund amount.