[Resolved] Redbus — money is not refunding in thangam travels

Ananthvenky

from Coimbatore, Tamil Nadu

Address:	Madurai, Tamil Nadu, 625016
Website:	www.thangamtravels.in

I was booked the tickets on 04.11.18 in thangam travels through red bus for going to my home town(madurai) from coimbatore . I was waiting for the bus. At that time they called me and told like they don't have the service and he told the bus was in workshop so we cannot continue your travel and he told like he promise to send me the refund amount with in 5. 11.18 afn. But he delayed my refund amount and he telling like he will transfer the amount on 7.11.18. I am not sure he will transfer the amount or not. Please take a necessary steps to address this issue. I have attached my booking conformation ticket for your ref. My contact number is [protected].

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Dec 21, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus !!

Ticket id: TMBX29956907

We regret the inconvenience caused. In order to address your complaint, our concerned team tried to reach you multiple times on your registered contact number but call went unanswered. We request you to contact our support team on[protected]. Our team will assist you on the complaint. Your complaint reference number is 5890646.

Thanks,
Team redBus