[Resolved] Redbus — my worst trip | |||
Hey i am a girl working in it sector. I was. Is this is a way of treating customer as a girl with much of fearness in my heart i was waiting for 4 hours. I tried contacting red bus customer support such an pathetic service there is no agent to pick my call i tried to reach them more than 5 times still i was not connected. I have not any notification of bus contact point phone number. I personally google and collected the office number from the bus service team i collected driver number and spoke with him. I have not an any msg tracking details of the bus. This is very annoying and it is really bad. After an long struggle i boarded the bus bus details is ttp tours and travels bus number tn52. 6199.. Now the bus is worser than a van. Pushpack is not working i complained to the cleaner he doesn't care about it. There is no spacing between the seats. Actualy i am very short but i feel like hell when my legs stuck in the small gap. I really worry about the people with good height. I swear there is no place to sit comfortably it is like a sharing a single seat with two members. I really wonder how red bus is choosing such a cheap and local bus for an long travel. Red bus is completely working for money cost. Actually my travel is like i am carrying my neighbour on my lap i reay wonder why i should pay for this bad travel. Refund me the amount Was this information helpful? | |||
Jun 9, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support May 08, 2019 Red Bus Customer Care's response Hi Sumita, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us regarding the issue faced with your ticket no. TN4S18637980. I understand that the poor experience during your journey would have caused an inconvenience to you and I am truly sorry. We have noted your feedback regarding this experience has been duly noted and communicated to the bus operator. We’ll work harder to educate bus operators on providing hassle free quality service in the future. Once again, I thank you for choosing redBus and hope you accept my sincerest apologies. Take Care, Team redBuddy | |||
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