[Resolved] Redbus — Need Immediate refund, Bus Trip cancelled due to uncertain situation in Tamil Nadu

Santhar ado

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560008
Website:	redbus.com

Hello,

Due to uncertain situation in Tamil Nadu (chief minister passed away) the bus has been cancelled and Bus operator also confirmed this cancellation and send me a message. I request for a refund of amount to my bank account or red bus wallet. I have registered a complaint ID: 296250. Spoked with a customer care person : Swetha Bangalore office.

Mail ID: [protected]@gmail.com
mobile: [protected]

Destination Booked: Bangalore - Coimbatore
Journey Date:[protected]
Trip Id: TJCT96866224
Pnr: AGB9S26X
Travels: Sharma travels
Dep time: 11.15
Fare: 406 INR

If the amount is not refunded, this was my last transaction with red bus.

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May 10, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2016

Red Bus Customer Care's response Hi Logasanthar,

Greetings from redbus!!

Ticket id-TJCT96866224

We are sorry for the delay.

We have initiated the refund for bus cancellation. Refund will be reflecting back to your source within 7 bank working days.

Thank you for your patience.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.

Dec 26, 2016

Updated by Santhar ado I sincerely appeal my sense of thanks to consumer complaint forum, a close follow up has been made to my complaint and the issue was resolved, My money refunded back to my account. This works really very well for country like India.