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[Resolved]  Redbus — no refund after cancellation of ticket

Address:500035
Website:Redbus.in

The purpose of this email is to bring to your notice about this particular issue.

I have booked a bus from hyderabad to coimbatore but i have cancelled it on 9th august, 2018. One day before the journey and redbus.in have initiated the refund. Payment mode used was upi., the refund email said "the amount will reflect in your bank account or wallet used for payment within 2-7 working days"

Below are the ticket details.
Ticket number (Tin): tm8x34548566
From: hyderabad
To: coimbatore
Date of journey: 10/08/2018

Cases raised so far without proper or satisfactory reply
5086015
5014912
5105166
5105168
5105167
5139970

Even today if i call the customer care, they ask me to wait for 7 working days for a refund.
This is not at all helpful.

Please help. I only need refund for the ticket.
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Oct 4, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2018
Red Bus Customer Care's response Dear Vamsi,

Greetings from redBus!

Ticket id - TM8X34548566

We are really sorry for the inconvenience caused. We would like to inform you that we have processed the refund in your bank account today and the same will reflect within 7 working days as per banking procedure.

We request your patience in this regard.

Regards
Team redBus
Sep 18, 2018
Updated by Vamsi Krishna 1988 Dear Redbus,

I have still not received the refund. Please reply with the postal address of your legal department so that i can send a legal notice on this one.
I DO NOT WANT TO SEE THE REPLY "We would like to inform you that we have processed the refund in your bank account today and the same will reflect within 7 working days as per banking procedure."

Thanks.
Complaint comments 
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Please send my money return back I have booked a ticket but it is failed money was deducted but ticket was failed till now there is no refund it was over15days
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