[Resolved] Redbus — no refund

Anuvrat Jhamad

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh

Booked a ticket from Redbus of Kanker Roadways for 2nd May from Hyderabad to Nagpur. Kanker roadways cancelled the bus and we were supposed to get whole fee back. Kanker roadways says they forwarded refund to Redbus yet we haven't recieved the amount back. And also RedBus website says its success. There's no responsible authority to contact to at Redbus
There's no working helpline number of RedBus too.
PNR- [protected]

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Jul 21, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

Red Bus Customer Care's response Hi Anuvrat,

Greetings from redBus!!

We regret the inconvenience caused because of bus cancellation. We're unable to find any bookings with the PNR shared. Kindly contact us back at [protected]@redbus.in and share the redBus ticket id to assist you further.

Thanks,
Team redBus

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Comments

Vemula Sheshu

from Hyderabad, Telangana

Hello red bus team I have not received the below refunds
TN6M38179879
TN6M45631042
TN6M16659907
TN6R81644967
Please process the monies into my personal account.. please help me

Vemula Sheshu's reply, Jun 1, 2019

Red bus providing the worst services to the customer even they can't refund my monies as per their policies. Even I wait for 10 days I have not received the funds

shachi singh

from Mumbai, Maharashtra

I reserved bus from Jai shri ganesh yatra co. from your website. The agency's bus hasn't arrived yet. They made me sit in another bus but they are not allowing them to move and not providing them with the chart. It's the most horrible bus service.