[Resolved] Redbus — no refund given

Tharun Joseph

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600016
Website:	www.redbus.in

I booked a ticket from Chennai to Bangalore on 8/1/2018 in Kallada G4 travels through Red Bus but the service got cancelled that day and it has been nearly a month now that i have been asking red bus customer care for refunds but hav not got refund yet.

Every time i talk to the customer care they say it will be refunded in 5 workings days. But i haven't got any!

I am soo much irritated with this. Do not book tickets with Red Bus. They dont value their customer!

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Mar 13, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2018

Red Bus Customer Care's response Dear Tharun,

Greetings from redBus.in!

Ticket ID : TM[protected]

We sincerely apologize for the inconvenience caused. We would like to inform you that the refund for the above ticket has been initiated on January 23, 2018 and the same should have reflect in your account by now. We request you to get in touch with the support team of your bank with the below mentioned ARN for further assistance if the refund is still not reflecting.

ARN :[protected]

We thank you for your co-operation.

Regards,
Team redBus!