[Resolved]  Redbus — non refund of money paid for tickets

On 30/05/2018 I tried to book tickets of Neeta Travels from Mahabaleshwar to Mumbai twice. Payments were effected through BHiM Upi VPA. Payments were successful but after VPA time of 3 min. I received one refund of Rs.663/_ but Refund of Rs662.50 is still pending. I complained several times but still I have to receive refund. I recieve mail /sms case resolved witjout refund of money paid.
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Oct 26, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2018
Red Bus Customer Care's response
Dear Ghanekar,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us!

We are really sorry for the inconvenience. In order to resolve your query/issue, request you to share the following details via [protected]@redbus.in.

Mobile No:
Registered email id:
redBus ticket id:

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBus
Complaint comments 

Comments

I have booked a ticket at Redbus having Ticket id: TM9D82065275
From Srikalahasti to Bangalore.
I have cancelled the ticket on 17th Aug 2018.
I supposed to get refund for this booking. Till it didn't processed.

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