[Resolved] Redbus — Non refund of ticket amount

pathanmkn

from Delhi, Delhi

Address:	Bangalore, Karnataka
Website:	google

Sir,
My son booked ticket from bangalore to trivandrum by kallada suresh travels bus by name IMTIAZ KHAN TIN NO.TJD[protected], ORED-1340786 DATE 13/12/2016 AND REMITTED amount of Rs. 1666.25 on line through Canara Bank, A/C No[protected], BERTH NO.UB-2. AT abount 1630 hours travel agent has informed on phone the said bus was cancelled and amount will be refund shortly. canceling at last hour is not good service. however, myson travaelled in another travels. But till date you have not refunded our amount, which be remit immediately,
P.M.KHAN

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Feb 15, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Dec 27, 2016

Updated by pathanmkn Sir,
My sone booked bus ticket from bangalore to trivandrum (Kerala on 13/12/2016 through redbus in kallada suresh trvels tin no, tjd[protected], ored 1340786 and remitted amount of rs.1666.25 though on line a/c no.[protected] of canara bank. But on 13/12/2016 at about 1600 hours, travel agent informed that my son journey ticket was cancelled due to administrative reasons. But till date no refund received. Please remit immediately.
P. M. Khan
Bangalore
Cell-[protected]

Verified Support

Jan 11, 2017

Red Bus Customer Care's response Hi Pathan,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We have initiated the full refund of the ticket. It will be reflecting within 7 bank working days. We have also noted your feedback, we'll ensure such issues will be reduced in future. We request your kind understanding in this regards.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.