[Resolved] Redbus — not cancelling ticket even if cancelled after 5 minutes of booking and 8 days before journey.

hitesh_linux

from Ahmadnagar, Maharashtra

Address:	Ahmedabad, Gujarat
Website:	www.redbus.in

Redbus is cheater company.
I booked ticket for 6th november 2018, 11 am,
I wanted to book for same date but at night time.
Tmbr90398044
I asked to redbus and travel agency to reschedule travel time or cancel ticket, but they refused.
My redbus reference number; 5788548
Now i have registered complain in national consumer helpline.
Complaint number 983698.
They closed my complain without any communication or resolution.

Redbus is cheater company.

Hitesh poshia
[protected]
[protected]@gmail.com

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Jan 13, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2018

Red Bus Customer Care's response Dear Hitesh,

Greetings from redBus !!

Ticket id: TMBR90398044

We regret to inform you that ticket cancellation window had expired at 10:00 A.M on 6th November 2018. Hence ticket was not canceled. We would like to inform you that ticket cancellation policies are from operator's end and it varies from operator to operator. We request your kind understanding in this regard.

Thanks,
Team redBus