[Resolved]  Redbus — not received refund

Address:122001

Have booked red bus ticket on date 23/sept/2018. Bus has not arrived at the station due to some climate problems. And i have not received refund yet. So i request you to send me a refund.
Essential details regarding bus are given below.
Redbus mticket
Route: sunder nagar (Himachal pradesh) to delhi
Ticket no: a3v45af8
Pnr: [protected]
Travels: hrtc
And my account details are as below:
Account number - [protected]
+1 photos
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Nov 20, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus !

Ticket id :A3V45AF8

We regret the inconvenience caused. We have escalated your complaint to relevant team to work on. We will share an update with you in 1-2 business days. We appreciate your kind co-operation in this regard.

Thanks,
Team redBus
Verified Support
Nov 20, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus !

Ticket id :A3V45AF8

Our concerned team tried reaching you multiple times to share an update regarding your complaint on above mentioned ticket id with no luck. In case your complaint is not resolved, kindly contact our support team on[protected].

Thanks,
Team redBus
Complaint comments 

Comments

I booked tickets and paid money to red bus from paytm but they said that tickets are not booked and money will be refunded back ...m

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