Redbus — On boarding stop changes at last moment

Address:	411057
Website:	Red bus

Hi Team,

I have booked the bus ticket from Pune to Bhopal for 10/Feb/2017 and travel agency is Satnam Travel, Verma travel and Ticket no is TK2R42762844 and boarding time is 6 Pm at Vishal Nagar wakad Pune (Near to my home, that'why booked this bus) . At 2:30 Pm on 10 feb, i got call from red bus (may be from Verma travels) and saying that something went wrong with the bus and it has been canceled (Not describe the exact issue) and she has given me 2 options for boarding as 5:15 Pm at Nashik Phata and 6:00 pm at Pune Station and she told that new bus will be Volvo with good amenities . Due to this, i need to go to Pune Station with expenditure by Vehicle and need to park 2 wheeler into Parking (Not completely safed) . The bus was also not on time and bus condition is very bad and i got seat of last as SU11, which is last upper birth of bus .

So i due to this bus disservices, got back pain and so much hactic journey . I want to claim the bus fares due to bad services of travels and also due to this mis services from travel agency, i also want to claim the Parking payment .