Redbus — partial cancellation
Reremya g on Nov 24, 2017
I want to partial cancel my ticket no. Tkca79323225 tuticorin to chennai for 1/12/2017.
The ticket states partial cancellation is allowed.
Please cancel seat no l5 and process refund asap.
Redbus app doesn't allow partial cancellation.
I tried calling in the customer carr numbers given in the internet but was not able to talk to any customer care executives.
Please resolve the issue immediately
[Nov 24, 2017] Red Bus customer support has been notified about the posted complaint.
Red Bus Customer Care's response, Nov 24, 2017
Greetings from redBus.in!
Ticket ID : TKCA79323225
We would like to inform you that partial cancellation for the above ticket is not applicable as per the policies set by the bus operator. We would request you to go through point number 9 in terms and conditions mentioned in the e-ticket shared your registered e-mail id for more details.
We thank you for your co-operation.
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