[Resolved]  Redbus — partial cancellation of bus ticket-kazhakkoottam to bangalore

Sir,
I have booked Orange Tours and Travels bus ticket through redBus for May 11 2018, 06.05 pm departure from Kazhakkoottam to Bangalore.

The ticket number is TM5R60394836.

I booked 3 seats(U10, U11, U12) and unfortunately one person cannot travel that day, so i want to cancel 1 seat.

Kindly consider the case and please do the needful.
Thanks,
Reyma Joy
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May 10, 2018
Complaint marked as Resolved 
We cancelled all the tickets.
Red Bus customer support has been notified about the posted complaint.
Verified Support
May 10, 2018
Red Bus Customer Care's response
Dear Athira,

Greetings from redBus.

Ticket - TM5R60394836

As per our record, the ticket is cancelled and a refund of Rs 3915/- is initiated back to the source. The amount will reflect in your account within 7 bank working days.

Thank you for contacting redBus.
Team redBus.
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