[Resolved] Redbus — Payment debited ticket not issued - i haven't received my refund

abhi49

from Anand, Gujarat

Address:	Bangalore, Karnataka, 560008
Website:	www.redbus.in

Its been 2 month over still not got any refund of my deducted amount.this is my latest complaint number 371981.already i have made two complaints for this issue, but no response from redbus. worst service by redbus. customer care peoples are saying we will resolve within 24 hours but its been 2 month...what this idiots are doing ?..here is the previous complaint number 1419159.now i am requesting everyone don't do booking .if this kind of issue will happen they will not bother.

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Jan 20, 2017

Complaint marked as Resolved

Thanks For giving clear reply.all this misunderstanding happen due to mail and sms sent by redbus people.you people sent message that you have initiated refund.so that is the reason all this happen but now i got my money from bank.thanks for your kind reply. again it's proved that redbus is best company for online bus booking .

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Red Bus Customer Care's response Hi Abhi,

Greetings from redBus!!

We are sorry for the delay in response.

We request you to kindly provide your registered email address and date of transaction so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.

Jan 05, 2017

Updated by abhi49 [protected]@gmail.com...Just give me ARN number or receipt which state that you have refunded money...

Jan 06, 2017

Updated by abhi49 Redbus is completely fraud...it's their responsibility to make sure that if they have refunded money. it should reach to customer..they are not bothering at all.i haven't received my payment till today(2 month over..)..what the #### company is ?everytime customer care and higher authority peoples are saying within 24 hour we will resolve issue.i think these peoples are mentally sick.. i sent mail to ceo as well but no response...don't book ticket from redbus...