[Resolved] Redbus — payment deducted but ticket not confirmed | |
On 15th June 2019, I used redbus booking my first payment is deducted but the ticket is not confirmed. Then I do another payment to book a ticket. but the first payment is not refunded. I contact the customer care but the answer is not satisfactory then I contact my bank to know about the missing payment they said the payment is credited to redbus. so I am sending my transaction details.i also raise the dispute in google pay also but no use they also said that contact redbus. its almost five months please refund my money. I am expecting good news from you about refunded money. Don't cheat customers. Even they don't have mail id to send the transaction details. Was this information helpful? | |
Jan 25, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Dec 25, 2019 Red Bus Customer Care's response Hi, Greetings from redBus! We apologize for the inconvenience caused. We kindly request you to revert with the registered email id so that we can fetch the details. You can also share it via mail to [protected]@redbus.in We thank you for contacting redBus. With regards, Team redBus. | |
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