[Resolved] Redbus — payment deducted ticket not booked

[Resolved] Redbus — payment deducted ticket not booked

A anamikajain from Pune, Maharashtra

I have booked my ticket from ahmedabad to pune on 02nd nov on redbus. I selected payment mode google pay. My money got deducted from bank account also my google pay shows transaction as successful. However ticket was not booked. I again made the payment through net banking and booked the same seat. Please check and update. When i raised this with redbus they said that they have not received the amount and that will be credited to my account in 3 days. However that still not happened. Was this information helpful? No (0) Yes (0)
Feb 1, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Dec 25, 2019 Red Bus Customer Care's response Hi, Greetings from redBus! We apologize for the inconvenience. We kindly request you to share the registered email id so that we can fetch the details. We thank you for choosing from redBus. With regards, Team redBus
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