[Resolved] Redbus — picked up 1 and half hour late and dropped 3 hours late

Mahesh Gr

from Lahar, Madhya Pradesh

Address:

560043

Booked srs bus for bangalore to shirdi using redbus.in portal.The specified pick up time was 12 am The bus reached at 1:15 and departured at 1:30
The dropping time mentioned was 5:00 am to shirdi... but bus reached to location at 8 :15... it was due to lack of time management by srs travels bus management... unwanted stops also add in here.The bus management guys were also not well behaved with passengers

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Aug 10, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2018

Red Bus Customer Care's response Dear Mahesh,

Greetings from redBus.in!

We sincerely apologize for the inconvenience caused. We request you to share your ticket id to us on [protected]@redbus.in and we shall look into it.

We request your co-operation in this regard.

Regards,
Team redBus.