[Resolved] Redbus — rate difference in sleeper coach for two journeys between same points

gautham1007

from Chennai, Tamil Nadu

Address:

600061

Sir, It appears that some representative of REDBUS had called me in the morning and asked for debit card details for refund of money. As it is not customary to provide such details, please arrange to send the refund amount to the KARUR VYSYA BANK Branch (CUSTOMER ID: 4070817). So I please request you to look into this matter and provide me with the appropriate refund amount. Debit and credit card details are not to be disclosed to anyone. I jave already provided you with everything related to the travel. Hence you can rest assured that it is only my account that I am giving.

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Jul 10, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

Red Bus Customer Care's response Hi Gautham,

Greetings from redBus !!!

We regret the inconvenience caused. Kindly share your concern in detail along with ticket at [protected]@redbus.in and we shall look into it. With the complaint reference number shared we are unable to fetch any compliant details.

Thanks for writing to us,
Team redBus.

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Comments

Artral

from Coimbatore, Tamil Nadu

Recharge unsuccessful :
yesterday evening around 6 pm, I recharged a prepaid mobile number, that particular amount was deducted from my SBI account . Still now there is no refund. When that amount will be refunded ?

Red Bus Customer Care's response, Jun 7, 2018

Verified Support

Dear Customer,

Greetings from redBus !!!

We're sorry for the inconvenience caused. Kindly share your concern in detail along with your registered contact number / email id at blogsupport@redbus.in and we will try to get it resolved at the earliest.

Thanks,
Team redBus.