[Resolved]  Redbus — red bus charged me ticket rates of ac bus bt in that bus ac was not working so I want my money back..its 420

On 30 dec i booked AC bus as of winter n i was with my wife n a 8 month old baby...red bus is worst n third class support as i got a bus which was not having AC so i raised complain also n my copessengers also do support me n they also file complain who booked through online platform...my other passengers booked from make my trip n they got full refund with extra 400 rupees voucher bt when i raised complain for same on 30 dec same time...red bus operater suggest me to wait for three days n they wil surely take a action n give me refund of my ticket rate bt till now date i got msg that my issue is resolved...what a joke...its a 420 case...n my issue resolved without giving my money back...red bus is not worth for anyone...so im going to file my issue on consumer forum...plz help me