[Resolved] Redbus — red bus - no refund | |
I had booked two seat on 22.12.18 for kolkata to siliguri for 23.12.18 (Ticket no. Tmdg[protected]. After booking i got the tucket confirmation message in which there was a contact number of bus agency (Friends travels). As per the message, boarding point was esplande bus stand, near metro gate no 3 and the departure time was 7.00 p. M. I reached there at 6.30 p. M. & was try to contact continuously, after so many attempted they picked my call said bus has been cancelled. Bus got cancelled without prior information and i didn't got my refund yet. I then had no way except to travel by other bus paying double amount. I request red bus to look into the matter and refund the fair. Soham bhattacharyya Was this information helpful? | |
Feb 7, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jan 04, 2019 Red Bus Customer Care's response Dear Soham, Greetings from redBus!! We are sorry to hear about your poor experience and we regret the inconvenience caused. We have escalated your complaint to relevant team. We will get back to you and share the updates at the earliest. Thanks, Team redBus Verified Support Jul 08, 2019 Red Bus Customer Care's response Dear Soham, Greetings from redBus!! We regret the delay in sharing the refund status for your ticket id: Tmdg66514343. We would like to inform you that refund was processed back to source account on 4th January 2019. It should have been credited back in 7 business days. We hope you received the same. Please note that we are committed to give you a better experience going forward. Once again, we apologize for the inconvenience caused to you on behalf of the bus operator and appreciate your patience. Thank you, Team redBus | |
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I booked a ticket from Dharmavaram to Vijayawada(APSRTC) through tez. Money is deducted from bank account but ticket is not confirmed. So please, resolve my issue.
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