[Resolved] Redbus — red bus - ticket cancellation money not refund | |||
I booked my bus ticket by redbus on 14 october 2019 (Ticket number (Tin): tnba80619378 from pulgaon to pune for dated 14 october 2019 that tckt amount was 960/- rs. And bus has been cancelled it on 14 october (Travels name is royal chintamani varma travels.) (Pnr no. Ts[protected]rgnl/13783/royal chintamani verma travels. But my problem is that still i have not received that refund amount in my bank account and in received cancellation message you mention that i will return that amount within 5 days (For your reference i am forwarding your mail with this mail). Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible. Looking forward for your cooperation and quick response. Iam pasting the mail which i got from redbus after cancellation. Was this information helpful? | |||
Dec 27, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Nov 26, 2019 Red Bus Customer Care's response Hi Mahesh, Greetings from redBus! We regret the inconvenience caused. We checked our internal systems and the payment gateway to confirm your refund status. Both checks indicate that the refund of Rs 960 has been successfully processed from redBus on 26th October 2019 to the mode of payment used by you for this transaction. Refund reference id is P1910261414044879548410. Kindly contact relevant bank with reference id shared for more details on refund. Thank you, Team redBus | |||
 1 Comment | |||
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Ibooked a ticket to coimbatore and I cancelled it immediately. But I haven't received my refund amount for my cancellation even after the deadline has been completed
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