[Resolved]  Redbus — Refund amount

Address:

600050

Hi. My name is Divakar. I've booked a ticket through red bus(kkr travels) to travel from karaikudi to Chennai on 12th December(ticket was booked thru mobile on 11th Dec 7.50 am. My booking reference number is TJD[protected]. But the bus has been cancelled due to VARDHA cyclone and I was intimated only through phone call from the number[protected]. But I haven't received any confirmation through mail or message and was informed that the amount will be refunded soon. I've called many times to customer care for refund and it has not been done till now. How come RED BUS company can cheat people like us. Why r they not taking responsibility to refund the money. This shows their imperfection in their work. They r interested in only earning money and not caring about the people's problem. I want my money to be refunded immediately or else I may go to consumer court to get solution for this issue.