Redbus — refund

Address:	Pune, Maharashtra, 411041
Website:	redbus

I have booked ticket from akola to pune on 9/08/2018 and bus is cancelled by operator. When i complaint to red bus they said that money will be refunded within 72 hrs. But till date not rec'd the amount of rs 1430/-. Pls resolve my issue at the earliest. I have registered a complaint and received ref no as 4935481 mentioning that the issue will be resolved shortly. But till date the amount is not refunded. Please resolve the issue at the earliest.