[Resolved]  Redbus — refund

I booked tickets as i pay fee through debit card ..next 1 sec .. notification" booking failed your money will refunded ." ..can you just tell me why tiket not get booked .and i tryed 6-7 contact number but non of then word .you are not trustable . solve my problem .or i will complain at police station ..what is this ? if you can't provide facality to customer for a call . and what should we understand ??? that you just take money and now you have to any way to contact, not from website not from app ..in whatever number i call it just say " this number is not available " i think you should get bend .