[Resolved]  Redbus — refund

I have booked a ticket in redbus through phonepe and i did not get the ticket. So i raised a request for refund and they said they initiated the refund but it's been 10 days still i didn't get the money. So i contacted phonepe and they said they have not received the refund yet and asked me to contact the redbus people and now they are not responding to the messages.
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Mar 1, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2020
Red Bus Customer Care's response
Hi Jyotsna,

Greetings from redBus!

We regret the inconvenience caused. Trust your concern has been resolved. If you are yet to get the resolution on this issue, we request you to share your concern along with transaction details at [protected]@redbus.in

We will assist you accordingly.

Thank You
Team redBus!
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