[Resolved]  Redbus — refund issue

Address:500035
Website:redbus

Dear team,

I was cancelled my two tickets on 25th apr but did not receive any cancellation mail and sms i raised a complaint on 25th still no response to customer care and that travel agency, please check the complaint number 3792936 and tell me the statues about my complaint and please refund my money as soon as possible because i want book a tickets today please refund my money into my ac or redbus app wallet do needful...

Regards
Ramanjaneyulu
[protected]@gmail.com
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Jun 1, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
Red Bus Customer Care's response
Dear Ramanjaneyulu,

Greetings from redBus!

Ticket id - TM5R61468709

We are really sorry for the inconvenience caused. We are checking with the bus operator will keep you posted with an update within 1 - 2 working days.

We request your kind coperation in this regard.

Regards
Team redBus
Verified Support
Jun 27, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus!

Ticket id: TM5R61468709

We are really sorry for the long wait. We would like to inform you that bus wasn't cancelled and passenger were picked up from the same boarding point so we won't be able to provide any refund.

Regards
Team redBus
Complaint comments 

Comments

Bus has cancelled and not inform me so give my refund money . All details are as below.Godhra to Ahmedabad
PsngrName: Dinesh Tarani
TripCode: 1030DHDABDAC45
PNRNO: G32087257
JnyDate: 14/12/2019
DepTime: 12:10 PM
SeatNo: 19, 20
Class: AC LUXURY
BoardingPt: GODHARA
Pltform:
redBus TIN: TND[protected]

Address: GODHARA
Boarding point contact: N/A

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