[Resolved]  Redbus — refund not credited

Address:560103

Hi redbus team,

My refund is pending from one month. All i receive from your customer care is we are looking into it from the past 1 month. Just looting the customers. Attaching the conversation with your customer care. I have contacted rebus via email, facebook, twitter and all i get is we are looking into it from the past one month. Please check this asap and give me back my money.
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Nov 11, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Sep 30, 2019
Updated by tarunreddy123
Email Id : tarun.[protected]@gmail.com
Mobile number : [protected]
Verified Support
Oct 02, 2019
Red Bus Customer Care's response
Hi Tarun,

Greetings from redBus !!

We understand you must be highly disappointed and we are truly sorry for it. Kindly accept our sincere apologies. We have processed the refund back to payment source on 1st October 2019 and Rs 663.3 will reflect in your account in 7 business days. Kindly wait for refund credit as per the time line shared.

Thank you,
Team redBus
Complaint comments 

Comments

My ticket No is TN9H46783055.I booked my journey from Bangalore to Tiruchirappalli on 30 August 2019 in RKT tours and travels and I cancelled it on 27 August 2019.Its been a month but no updates on my refund yet.

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