[Resolved] Redbus — refund not issued | |||
I booked a ticket from bangalore to chennai for march 9. Rkk bus did not pick me from my boarding location and neither did they call me for pick up. They left me in bangalore and i had to take a different bus for rs.700/-. I am waiting for my refund of rs. 519.75/-. Bus booking Ticket id: 45vrkz9j Pnr: ts[protected]mnic/280912/blr-chn 0500 Was this information helpful? | |||
Apr 25, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Mar 21, 2020 Red Bus Customer Care's response Hi Vineeth, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us regarding the refund for your ticket number 45VRKZ9J. I understand that the poor experience during your journey would have caused an inconvenience to you and I am truly sorry. Your feedback regarding this experience has been duly noted and communicated to the bus operator. We’ll work harder to educate bus operators on providing hassle-free quality service in the future. During our investigation regarding your complaint, we received information from the bus operator that the bus was on time and 9 other passengers were boarded from the same boarding point. As discussed on the call, we will not be able to process a refund against your ticket. Your understanding in this matter is appreciated. Once again, I thank you for choosing redBus and hope you accept my sincerest apologies. Have a great day! Take Care, Team redBuddy Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same. | |||
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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I am booking my ticket on 12.02.2020, , from tirupur new busstand to rajapalayam...route no:881...but im travelling to another bus, because the condutor accepted to my trip slip, , , , and not response to condutor and time keepr, , , please action to the condutor and please send my amount...
PsngrName: Arun
TripCode: 1238TPPRAJCC03O
PNRNO: U30725508
JnyDate: 12/02/2020
DepTime: 12:38 PM
SeatNo: 22, 21
Class: ORDINARY
BoardingPt: TIRUPPUR NEW BUS STAND
Pltform:
Please carry Printout of the E or M Ticket along with your Original photo ID during journey.
Address: TIRUPPUR NEW BUS STAND
Boarding point contact: N/A
TNSTC Customer Care: 9513508001
redBus Helpline:+919945600000
T&C apply
This is my booking detaile