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Redbus — Refund not processed

Address:Chennai, Tamil Nadu

Booked a ticket to Chennai from Coimbatore to travel on the same day(May 20th 2015) and cancelled it on the same day. But no refund is being made and they say it is against policy to cancel the ticket on last day as per operator but operator says redbus is fully responsible for refund. Complaint raised to redbus (#RB[protected] but no response after I escalated the issue. They do not pick my call even after 30 mins I stay on call for them to pick up. Help to get refund on this.
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Comments

Everything is already available if you review the mentioned complaint number#RB[protected].

However here it is below
David Arun Sathish
Mobile No: [protected]
Booked on number : [protected]
Email : daredevildavid.[protected]@gmail.com
Reply
No response still. No refund. No proper communication and false hopes provided by customer support.

Anu from redbus said I'll get the problem addressed and resolved yesterday. Nothing happened yet. No email no calls no refund no resolution.

Poor poor poor customer support.

Reply

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