[Resolved] Redbus — refund not processed

Sheetal Dhumal

from Bengaluru, Karnataka

Website:

Redbus.in

I booked a ticket from hyderabad to pune on[protected]. My money was debited twice, the amount is 580. I have been told that my refund was initiated on 27th march and will be credited to my account in 7 working days. It is more than 10 days, yet the refund is not processed.

My complaint/refund status number with redbus is tm4h91930442.
Please resolve the issue soon.

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May 13, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Red Bus Customer Care's response Hi Sheetal Dhumal,

Greetings from redBus!!!

TM4H91930442

We deeply regret the inconvenience caused, The refund of your ticket has been initiated Rs. 580.00/- from our end on 12th April 2018. Basis the policy of the bank you use, the amount should reflect in your account within 7 business days.

Thank you for contacting redBus.

Regards,
Team redBus

Apr 24, 2018

Updated by Sheetal Dhumal I really hope you guys know how to count numbers. IF YOU DO, PLEASE COUNT 7 days after your GREAT REFUND REQUEST on 12th April and let me know how many eons are you going to continue this process. No kidding, but you guys are really getting on a lot of people's nerves. I will sure leave everything and get all of them together to kick your lazy ### customer service. I swear. Give me back my money, you losers.