[Resolved] Redbus — Refund has not been done

iamyugi

from Chennai, Tamil Nadu

Jun 6, 2024

Address: Redbus India Private Limited. 3rd Floor, Tower B1, Golden Enclave, HAL Old Airport Road, Murgesh Pallya, Bengaluru, Karnataka - 560017.

Website: www.redbus.in

I have booked the ticket on 5 June and Cancelled the ticket prior to the refund time and Have paid extra for Full Cancellation refund.

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Aug 7, 2024

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Jun 06, 2024

Updated by iamyugi Ticket Number : TT[protected]
PNR Number : VKVO[protected]

Verified Support

Jul 05, 2024

Red Bus Customer Care's response Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Verified Support

Aug 07, 2024

Red Bus Customer Care's response Dear Vijayavarman, Greetings from redBus Team! Thank you for reaching out regarding your ticket number TT[protected]. As we discussed during our phone conversation, we are happy to inform you that the amount has been refunded to the original source of payment used by you. As per the standard banking procedure, the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus Below are the refund details: Refunded Amount: Rs.2184/- Initiated on: 7th June 2024 Source: Original mode of payment ARN or Refund Reference Number: 75105174158004910400796 If you do not receive this amount within the expected time, please reach out to Bank customer care team using the number mentioned on the back of your card. Stay safe, stay healthy! Your redBuddy