Redbus — refund not received

Date of incident : 13/8/2019 8:37pm

I booked a ticked in redbus on the above date through gpay. The money (Rs.452.27) was debited from my account but ticket was not booked. It displayed the money will get refunded. I waited 10 days but money is not refunded.

Upi transaction id :[protected]
To : [protected]@hdfcbank
From : [protected]@okicici
Google transaction id : cicagkc6rsvhbw
+1 photos
Was this information helpful?
No (0)
Yes (0)
Red Bus customer support has been notified about the posted complaint.
Aug 25, 2019
Updated by kishorekumar11
The journey was from Salem to Chennai
Sep 12, 2019
Updated by kishorekumar11
I called redBus customer care and raised a request. They said the money will be refunded in maximum 7 working days. But even after 2 weeks money is not yet refunded. My request id is 10269011.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3899
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information