[Resolved]  Redbus — refund of cancelled bus ticket

My bus from coimbatore to hosur was cancelled by bus operator due to some technical issue on sept 23, 2018, it's been one month but still the refund is not yet done from redbus and also the customer complaint is raised multiple times through mail and also through redbus portal but no response. Worst customer care service. Please help me get my refund amount.
Was this information helpful?
No (0)
Yes (0)
Dec 17, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus!

Sorry for the inconvenience caused. Please share your registered email ID to [protected]@redbus.in with concern in details and will look into it.

Thank you for contacting us.
Team redBus.
Complaint comments 

Comments

I have booked ticket from redbus
From : Allahabad
To : Lucknow
Date : 22-oct -2018
Time of bus departure : 11:00am

I made payment through phonepay, and didn't got my tavel ticket nor anything regarding the booking, booking number.
Please consider and initiate the refund...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3900
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information