[Resolved]  Redbus — Refund of Ticket No: TK3Q76997822 date: 23-02-17

Address:411052
Website:www.redbus.in

Bus was cancelled & due to that after so many emails & phone calls i got refund amount but now I am not able to use that amount for book a new ticket. As i contact customer care they are allowing me to use only 10% money to use while booking a new ticket. till the day I was not worried about the money in wallet but now i want that wallet money into my Bank account which details i Have sent to redbus through [protected]@gmailcom . Also there is another refund for the same ticket from redbus still awaiting for the same.

Very cheap service from redbus. Now they are forcing to keep money in wallet which has expiry date also.
My mobile no connected with account is [protected]
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May 9, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Mar 22, 2017
Updated by ynshelke
Very fraud service by red bus they called me. Taken my debit card number & using it at MOBIWIK. Money is debited from my account 4999 INR.
Verified Support
Mar 24, 2017
Red Bus Customer Care's response
Hi Yogesh,

Greetings from redbus!!

Ticket id-TK3Q76997822

We are sorry for the inconvenience caused. We have escalated your issue to our concerned team, we'll get back to you with an update at the earliest.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team
Mar 29, 2017
Updated by ynshelke
How much time it will take to escalate the issue i 'm getting frustrated from more than one month to get my money back. Typing a message with apology is not enough for me by Red Bus. I want my money back to my account immediately.
Apr 03, 2017
Updated by ynshelke
#Red Bus any updat on my request
Complaint comments 

Comments

I have cancelled my ticket on 21st January but still I am not getting my money back. Even I complained more than 10 times but they didn't respond at all.

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