[Resolved]  Redbus — refund status

I booked ticket in blue bird travel through red bus my ticket number tm[protected], i booked ticket from chennai to madurai i paid total amount rs.1362.90 /- travel date was on 12/05/2018, unfortunately i couldn't travel on that day. I asked red bus customer portal to cancel my ticket on 11/05/2018, itself still they din't refund my amount. The red bus customer care not giving proper response instead of that they are asking to contact blue bird travel for refund. The blue bird travels person saying that i dint receive amount from red bus so you contact red bus directly. Kindly go through this issues and refund my amount after deducting the necessary cancellation.