[Resolved] Redbus — Refund the money

yogamarish

Website:

redbus

I'm yogamarish i booked a ticket in 15 Nov from tenkasi to chennai through Redbus app in RST Roadways travels but the bus did not reached on time so, i called the travels they said there are no ticket was booked from redbus their id was cancelled by redbus then i called the redbus customer care they heard my issue and they file a complained in the redbus website, but till now their is no refund no responce from the company the ticket cost is 1417rs i need my money back
my ph number is [protected]
ticket no. TPC[protected]
DATE: 15 Nov
ticket fair:1417rs

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Aug 13, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2020

Red Bus Customer Care's response Hi Yogamarish,

Greetings from redBus!

Upon checking we found a refund of Rs. 1417.5/- has been processed from our end on 22nd November 2020 back to the source for your ticket no. TPC[protected], travelling from Tenkasi to Chennai on 15th
November 2020.

The amount should reflect in your account within 5-7 bank working days, in the name of IBIBO Group Pvt/redBus.

For any other questions you may have or help with your future travel bookings please write to us using the link https://m.redbus.in/help.

Thank you for choosing redBus.

Have a great day!

Take Care,

Mohan

redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.