Redbus — Regarding irresponsible employees of redbus | |||||
I booked a ticket via redbus pnr no.:[protected]/98 from delhi to hamirpur. From evening 5 pm of 24th of june, 2016 i continously tried redbus customer care for enquiry regarding bus conductor and bus boarding place but got no response. When i have contacted hrtc office delhi then i got reply"sorry there is no bus at 8.42pm registered with us to hamirpur". I again tried customer care of red bus but still no reply and as a result i missed my bus to hamirpur. I got a loss of rs.1020. Due to irresponsible emloyees. I booked another ticket to hamirpur pnr no.:[protected]/16 to hamirpur. For 25th of june. So what should i do now, should i stop booking my ticket through redbus or the firm will take any necessary action Was this information helpful? | |||||
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Red Bus customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Greetings from redBus!!
We are sorry for the delay in response.
Firstly, please accept our sincere apologies for the inconvenience caused.
We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.
Regards,
redBus Team.