[Resolved] Redbus — Regarding raised bill for failed attempt to book a ticket | |||||
I tried booking 4 tickets from hyderabad to sangli on 11th july 2016. my first two attempts failed but i received only one reversal message.in the third attempt 4 tickets were successfully booked. i did these transactions using my sbi credit card. the same month i. e., july i received my credit card monthly statement stating one unreversed entry as redbus in gurgaon har. i have logged a complaint with sbi credit card and received a message saying that the vendor has raised two bills. i want to see both the bills as i dont find any reason to book 4 tickets twice for the same day. my name i smalik azhar. Was this information helpful? | |||||
Dec 8, 2016 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Nov 07, 2016 Red Bus Customer Care's response Hi Kazhar, We are sorry for the delay in response. Firstly, please accept our sincere apologies for the inconvenience caused. We request you to kindly provide your registered email address and date of transaction so we can check and get back to you at the earliest to address your issue on priority. Feel free to reach us at [protected]@redbus.in for any further assistance. Regards, redBus Team. | |||||
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